Create a service request management process that effectively manages requests from customers, employees and vendors

Ensure your company runs smoothly and generates an excellent ROI with a service request management system that streamlines service delivery. Every service request will flow through a refined process that prioritizes tickets and routes them in an automated process to the apt agent, all in an intuitive UI/UX that drives collaboration across the board.


Gain the Wolken advantage

Your company can unlock a lot of hidden potential and clean out redundancies that have slowed your progress with an ideal service request management partner that enables all of the below.

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One contact point
Complete access to service requests, incident tickets and more
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Knowledge base
A centralized store of data easily accessible to speed-up resolution
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Self-service portal
Customer-centric service resolution
that is intuitive
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Transparency
Enterprise-wide view of data with multiple access points

Learn why
our customers
choose us


Ready to see what Wolken can do for you?